Pete Escobar manages and oversees the Customer Care department at PLEXIS including Product Delivery, Technical Support, Training, and Information Technology. He is responsible for delivery and support of all commercial and federal accounts across PLEXIS. Leading the Customer Care department, Pete is also responsible for the on-time delivery of high-quality solutions, conversion and training services, implementing collaborative partnerships, and the implementation of process improvements and best practices.
Mr. Escobar has an extensive background with over 20 years in Information technology leadership including software development, customer delivery, corporate transformations, process improvements, information security, mergers, acquisitions, divestitures, strategic development, international business, and regulatory compliance. Pete has worked in multiple industries including software development, telecommunications, consulting, finance, bio-technology and energy. Working in multiple roles he has protected tens of billions of dollars in corporate assets, optimized budgets with hundreds of millions of dollars, impacted tens of thousands of employees, directly changed the working processes for thousands of employees and enhanced processes serving millions of customers. Formerly, Pete has worked with companies such as Citigroup, MasterCard, Ameren, Monsanto, and Comverse Network Systems. His credentials include a B.S. in Mechanical Engineering from University of Massachusetts, MBA from Washington University, Certified Information System Security Professional (CISSP), Certified Information Systems Auditor (CISA) as well as various process certifications.
About PLEXIS Healthcare Systems, Inc. PLEXIS Healthcare Systems is a leading payer solution and claims processing technology company based in Ashland, Oregon. Founded in 1996, PLEXIS software and services now process millions of claims transactions daily for healthcare payer organizations throughout the United States and internationally. PLEXIS’ family of core software products includes PLEXIS LCS for small and medium size third party administrators and self-funded groups; PLEXIS Claims Manager for mid-size healthcare organizations; and MITA 2.0-aligned PLEXIS Quantum Choice, for government healthcare organizations and large health and dental plans. PLEXIS’ solutions enable government healthcare organizations, health plans, TPAs and provider groups to reduce costs, automate claims payment and medical case management requirements, enhance customer satisfaction and expand market share. For more information, please call toll free (877) 475-3947 or visit http://www.PLEXISweb.com.