Hosted solutions for business enablement

PLEXIS provides the world-class healthcare processing engine to enable you to take advantage of the latest technology, reduce claim processing cost, and provide better service to your members. However, taking full advantage of any system requires an optimized IT infrastructure and expert staff. Reducing claim processing cost is vital, but as cloud computing systems advance, healthcare payers worldwide are gaining significant advantages by also reducing their IT maintenance costs. To succeed in the new information age, you need to have the best IT staff at the lowest possible cost.

PLEXIS has spent over twenty years assembling one of the most qualified IT staffs in the world, who have years of experience supporting the PLEXIS platform. PLEXIS now offers a full-scale suite of IT operation services and hosting solutions that will allow you to leverage that experience to acquire world-class IT administration at a lower cost.

The PLEXIS Cloud presents an opportunity for you to empower your business by utilizing PLEXIS’ knowledge, skills, and experience. This will allow your organization to quickly bring on new lines of business, meet regulatory compliance, save costs on IT resources, optimize performance, and achieve maximum value from IT capabilities.

Inside the PLEXIS Cloud

Features

  • BPO
    Business Process Outsourcing (BPO)
    The PLEXIS Cloud includes two BPO solutions. Both options offer sophisticated technology to lower costs for your organization while allowing you to improve productivity for your core business competencies.
  • Hosting
    We take the stress out of system and database management by providing a hosted environment for your platform solution through our partner solutions. PLEXIS’ flexible platform architecture enables clients to achieve peak database performance through the simplicity of optimized off-site hosting services. Our hosted solution offers increased reliability and more responsive support while relieving the burden from your in-house IT team.
  • Compliance Management
    PLEXIS ensures full HIPAA compliance to protect all electronic protected health information (ePHI). The PLEXIS Cloud ensures HIPAA-compliant hosting with three rigorous safeguards: physical, technical, and administrative security standards. Our healthcare hosting solution holds the rigorous SAS 70 Type II certification. We ensure your sensitive patient and client data is kept safe.
  • Cloud Infrastructure
    PLEXIS’ private cloud infrastructure facilitates reliability and cost-effective scalability. PLEXIS tailors its cloud-based services to meet your business needs for cost containment, compliance, and other operational needs.
  • Disaster Recovery
    PLEXIS hosts your core administrative solution on a “cold site” accessible by your personnel in the event your primary production environment is unavailable. Disaster recovery ensures uninterrupted service and compliance for your contracts and HIPAA.
  • Scalability
    PLEXIS’ expertise in platform interoperability and scalability empowers payers to quickly capture emerging sectors of the market. Our platform and services create greater user value, reduced price per unit, and a higher synergy value from multi-system integrations.

Add-Ons

  • Managed IT Services
    PLEXIS offers a spectrum of managed IT services to provide greater technological agility at lower costs. Our expert client service team offers customized solutions to drive higher levels of automation, accuracy, or security, capitalizing on new market segments, or driving bottom line results.
  • Dedicated Support
    Rely on the experts to resolve technical issues and maximize your productivity. Experienced PLEXIS technical support specialists quickly identify and resolve issues through a time-tested troubleshooting process.
  • Application Integration
    PLEXIS enables you to quickly bring on new lines of business with the open integration capabilities of PLEXIS Passport connectivity services. We can support integrated custom applications, automated workflows, and real-time integrations to accomplish your mission-critical needs.
  • Process Management
    PLEXIS integrates multiple toolsets to harness the full power of your data across multiple systems for visibility and actionable, data-driven insights. With this comprehensivee view, you are better positioned to manage critical processes to optimize networks, operations, and process management.
  • Operational Optimization
    PLEXIS’ deep experience in healthcare systems and operational excellence allows us to leverage advanced business analytics to enable significant improvements in your operations. We monitor performance, uncover latency to enhance productivity, and increase the quality of your services.
  • Endpoint Management
    PLEXIS provides visibility and network security across applications, devices, and network services to ensure your software is secure and up to date.

Praise for PLEXIS Cloud

“We could not have chosen a better technology partner for our Business Process Outsourcing services. PLEXIS Healthcare Systems brings a wealth of experience, innovation, and commitment into all their engagements. We look forward to enriching the Nigerian healthcare marketplace as a result of this relationship.” — Doyin Famodu, CEO of Intuitive Global Healthcare Systems