The behavioral healthcare infographic at the bottom of the page illustrates the results of a 2015 survey about nation-wide healthcare organizations’ progress in integrating behavioral health with primary healthcare. A holistic “whole-person” healthcare system fully coordinates care for patients and creates consistency in transitions of care in order to deliver improved outcomes.
PLEXIS’ role in improving transitions of care for behavioral healthcare organizations
While almost two-thirds of healthcare organizations have achieved at least partial collaboration between behavioral health and primary healthcare, there is still quite a lot of room for improvement. PLEXIS has worked with a wide scope of healthcare payers over the past twenty years to provide the technology supporting transitions of care and behavioral health.
PLEXIS empowers payers to:
- Reduce/eliminate manual processes by automating timely and accurate claims adjudication
- Automate and simplify care management with a seamless EHR/EMR integration for coordinated care success
- Offer preventative, value-based Wellness programs including Telehealth and member/provider portals.
Transitions of care are increasingly recognized as critical grounds for coordination and communication among numerous and often disconnected healthcare settings. For example, a patient may receive services from hospitals, behavioral health care centers, home care, long-term care, and ambulatory care. PLEXIS helps automate numerous aspects of care coordination to help improve behavioral health outcomes.
Integrating telehealth for behavioral health
The infographic shows that over 70% of behavioral healthcare organizations are not currently utilizing telehealth. PLEXIS’ proven portal app creates a valuable opportunity for telehealth with 24/7 access to wellness and education. Members can access the self-service portal at any time from their computer, tablet, or smartphone. An integrated telehealth solution offers powerful solutions for behavioral health payers.
The 2015 CMS fact sheet, “Better Care, Smarter Spending, Healthier People: Improving Our Health Care Delivery System” emphasizes the ongoing efforts to coordinate and integrate healthcare:
“Sixteen states have approved Health Home State Plan Amendments to integrate and coordinate primary, acute, behavioral health, and long term services and supports for Medicaid beneficiaries.”