Plexis Connect

Welcome to Connect '18
"Driving Efficiency and Growth"

Join us for our biggest and best user conference yet
September 17 - 18, 2018 in Ashland, OR

Welcome to Connect 18′

PLEXIS Connect Overview | PLEXIS Healthcare Systems
PLEXIS is happy to bring back our Connect Conference for 2018! With the success of our PCM Summit in 2016 we wanted to extend the conference to the full Connect experience again for all our PCM and QC users. This year’s conference will be held in Ashland, Oregon at the beautiful Ashland Hills Hotel. We’re hosting important workshops, panel discussions, and labs to enhance the user experience and operation of the PLEXIS Payer Platform.



Registration is Open!

Contact to register today.

Registration prices are $595 per registrant. Registering more than two people? Call us for group discounts of three or more people.


Thank you to our sponsors!


Download Agenda PDF

Registration - Sunday, September 16, 2018

  • 12pm - 5pm


    Registration will be open between 12pm - 5pm in the vendor hallway at the Ashland Hills Hotel.

  • 4:30pm - 6:30pm

    Cocktail Reception

    Join PLEXIS for a quick get together at the Ashland Hills Hotel’s Stardust Lounge for appetizers and beer and wine! Take some time to connect with us before the sessions start!

Day 1 - Monday, September 17, 2018

  • 9am - 9:15am

    Welcome Address

  • 9:15am - 10:15am

    Keynote Address

    Speaker: Frank Olivier | Aquarius

  • 10:30am - 11:15am

    PLEXIS Recent Achievements, Looking Ahead

    PLEXIS has undergone various changes over the past two years, and the organization is embarking on greater operational transformations as we close out 2018. From new product development, to agile operational transformations, PLEXIS continues to grow and evolve – all in the spirit of providing greater products and services to meet the ever-changing needs of our clients. PLEXIS C.O.O. Sean Garrett, will speak to where PLEXIS has been over the last two years, where PLEXIS is at today with various strategic initiatives, and where PLEXIS is aiming to go in the future to support the expanding needs of the healthcare payer market.

  • 10:30am - 3:30pm

    PLEXIS Product Feedback Lab

    Speakers: Veronica F, Jason S, Jill S | Andromeda

  • 11:30am - 12:15pm

    Customer Town Hall

    Speaker: Taran Cross | Aquarius

  • 12:15pm - 1:45pm


  • 1:45pm - 2:30pm

    PLEXIS Provided Hosting and Managed IT Services

    PLEXIS is thrilled to announce we are expanding our horizon beyond software production and now offer a hosted software solution in the PLEXISCloud. With our partner Netgain our clients are provided a secure, reliable, and performant environment for your PCM or QC system. Please join us to hear about how this exciting new service can improve your business.

  • 1:45pm - 2:30pm

    PLEXIS Product Feedback Lab

    Speakers: Veronica F, Jason S, Jill S | Andromeda

  • 2:45pm - 3:30pm

    Canopy Care Management Product Overview

    PLEXIS is expanding its product portfolio to include a new case/care management product aimed at assisting managed care organizations tasked with managing various types of programs – effectively, efficiently, and inexpensively. To support these organizations, PLEXIS is developing Canopy, an integrated case/care management application to enable both users of PLEXIS core admin products and non-PLEXIS products, to effectively track health risk assessments (HRAs), individualized care plans, case manager task lists, and appointments. This session shall provide an overview of the Canopy product, its integration with PLEXIS core admin software, and a product roadmap for 2018/2019.

  • 2:45pm - 3:30pm

    PLEXIS Product Feedback Lab

    Speakers: Veronica F, Jason S, Jill S | Andromeda

  • 5pm - 8:30pm

    PLEXIS Social Event

Day 2 - Tuesday, September 18, 2018

  • 8:15am - 9am

    Industry Keynote Address

  • 9:15am- 10am

    Orion Worker Portal Product Overview

    PLEXIS works to continuously deliver improved automation capabilities as well as improved user experience (UX) within its software, and as such has been working to deliver new capabilities which will allow for business users to perform even greater transaction and call management functions, delivered on a new browser-based/web UI. This session will provide a demonstration and overview of where PLEXIS stands with its new Orion product development initiative, with the product’s aim being the promotion of increased operational efficiencies within payer organizations.

  • 10:15am - 11:30am

    What's New: PCM Capabilities

    PLEXIS has continued to improve our PLEXIS Claim Manager (PCM) application by adding enhancements to support both the business needs of our clients and the evolving changes taking place in our industry. In this session, PLEXIS will provide an overview of key features and functionality added to PCM since our last conference.

  • 10:15am - 11:30am

    What's New: QC Capabilities

    PLEXIS operates in two perpetually changing industries; software and health insurance. Consequently, PLEXIS is always looking for new functionality improvements and modification which can expand Quantum Choice’s capabilities – and by extension, our clients’ business enablement. Please join us as we detail some of our recent innovations and how they can assist your efforts to keep pace in these dynamic industries.

  • 10:30am - 3:30pm

    PLEXIS Product Feedback Lab

    Speakers: Veronica F, Jason S, Jill S | Andromeda

  • 11:45am - 12:30pm

    What's New: PCM Integration

    The ease of querying PCM’s relational database enables enhanced reporting and integration with external software applications and workflow functions. In this session PLEXIS will provide an overview of various interface and integration options currently available, and discuss some new options coming your way to further enable greater automated workflow and transaction processing.

  • 11:45am - 12:30pm

    Whats New: QC Integration

    PLEXIS is excited to discuss recent improvements to the integration capabilities of the Quantum Choice platform. Enhancements include improved processing, security, and expanded coverage for healthcare information to increase support for automation of repetitive tasks and provide connectivity to both internal and external systems.

  • 12:30pm - 2pm


  • 2pm - 2:45pm

    Accelerate Your Automation with Robotics

    HCIM provides powerful automation tools to augment your claims team allowing you to perform a predefined series of actions on hundreds of claims at a time, all within your existing PLEXIS system. Learn more about how leading-edge organizations are leveraging these products and services to maximize efficiency in their claims processing teams.

  • 2pm - 2:45pm

    What's New: QC Processing Performance Improvements

    Join the PLEXIS team as we look ‘under the hood’ at the re-engineered and architected Quantum Choice services and data access. During this session, we’ll describe the areas where you can expect to see real performance boosts as you upgrade to the latest Quantum Choice version.

  • 2:45pm - 3:15pm

    PLEXIS Product and Technology Roadmap

    Join us as we go beyond the buzz words of blockchain, AI, NLP, ML, IoT, and bots as we share and discuss our product and technology roadmap.

  • 3:15pm - 3:30pm

    Closing Remarks


  • 5:30pm - 10pm

    PLEXIS Social Event


Ashland Hills Hotel and Suites (Conference Hotel)

Nestled on the quiet side of town - Ashland Hills offers panoramic views of the surrounding mountains, intimate courtyard patio, and a perfect location just a short drive from downtown. Our guests enjoy complimentary breakfast snack, comfortable accommodations in spacious suites equipped with kitchenettes, balconies, wireless Internet access and free parking.

  • Located 3.1 miles to the PLEXIS Oak Street Offices
  • Enter your GROUP ID #185447 in the Group ID field (when calling to make a reservation give the Group ID# and state you are with PLEXIS Healthcare Systems)
  • Group Rates: $139 for King Rooms, $149 for Premium King & Queen - Queen Rooms, $159 for King Suites
  • For reservations call +1 (541) 482-8310 or online at

Best Western Windsor Inn

Conveniently located right off the Interstate 5 in Southern Oregon, the Best Western Windsor Inn offers comfortable accommodations, full-service amenities and unbeatable customer service at an affordable price. Enjoy an array of amenities including a delicious complimentary full breakfast, the largest outdoor swimming pool in Southern Oregon, year-round outdoor hot tub, exercise facility, limited business services and meeting facilities accommodating up to 250 guests. Pets are welcome!

  • Located 3.8 miles to the PLEXIS Oak Street Offices
  • You will need to call to get the group block, just state you are with PLEXIS Healthcare Systems.
  • For reservations call +1 (800) 780-7234 or online at Best Western Winsor Inn

Bard’s Inn Best Western

The Best Western Bard’s Inn is a beautifully updated hotel nestled in the cultural heart of Ashland, Oregon. Located just two blocks from the historic Ashland Plaza, we are walking distance to the theaters of the world-renowned Oregon Shakespeare Festival, beautiful Lithia Park, fine dining, art galleries and shops unique to Ashland.

  • Located 0.4 miles to the PLEXIS Oak Street Offices & 0.3 miles from the Ashland Springs Hotel
  • For reservations call +1 (800) 533-9627 or online at

Registration is Now Open!

Contact to register today.

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